Questions? We’ve got answers.

Can I test drive a car before buying?

Absolutely. We encourage it. Just give us a call or pop in — we’ll have the car ready and insured for you. No appointment needed for most vehicles, but booking ahead guarantees we’re not out on another test drive when you arrive.

Are your cars independently inspected?

Every single one. Before any car goes on the forecourt, it goes through a full mechanical inspection in our own workshop. We also run an HPI check to verify it’s clear of outstanding finance, hasn’t been written off, and isn’t stolen. The full report is available for you to see.

Do you take part exchanges?

Yes — we’ll give you a free, no-obligation valuation on your current car and put the value straight toward your next purchase. We even accept cars with outstanding finance. Most valuations are done same-day.

Can I reserve a car?

Yes. We take a fully refundable £200 deposit to hold a car for up to 7 days. This takes it off the market while you arrange finance, insurance, or just have a think. No pressure — if you change your mind, you get your deposit back.

Do you offer finance?

Yes. We’re FCA authorised and offer both Hire Purchase (HP) and PCP finance directly — no brokers, no middlemen. We’ll explain every option clearly and make sure you understand exactly what you’re signing up for.

Will a finance check affect my credit score?

Your initial quote is a soft search, which doesn’t affect your credit score at all. A full credit check only happens when you decide to proceed with an application — and we’ll always tell you before that happens.

What if I have bad credit?

We work with a panel of lenders, some of whom specialise in non-standard credit. We can’t guarantee approval, but we’ll always be upfront about your options rather than wasting your time. Give us a call and we’ll have an honest chat about what’s possible.

What warranty do your cars come with?

Every car we sell comes with a minimum 3-month warranty covering major mechanical and electrical components. We also offer extended warranty packages of 6, 12, or 24 months if you want extra peace of mind. UK-wide roadside assistance is available too.

What happens if something goes wrong after I buy?

Call us. We don’t disappear after the sale — that’s the whole point. If something goes wrong within your warranty period, bring it to our workshop and we’ll sort it. Even outside of warranty, we’ll always give you honest advice and fair pricing on any repair work needed.

Can I get my car serviced with you even if I didn’t buy it here?

Of course. Our workshop is open to everyone — all makes and models. We offer MOTs, interim and full services, and diagnostics. Fair prices, honest advice, no upselling.

Where are you based?

We’re on Main Street in Ampleforth, North Yorkshire (YO62). Easy to find, with parking right outside. We’re about 20 minutes from Thirsk, 30 from York, and well connected to the A170.

What are your opening hours?

Monday to Saturday, 9am–6pm. Sundays are by appointment only — just give us a ring and we’ll arrange a time that works for you.

Do I need an appointment to visit?

No — you’re welcome to drop in anytime during opening hours. That said, if you want to test drive a specific car or discuss finance, booking ahead means we can have everything ready for you when you arrive.